Returns & Exchanges
Studio Nicholson offers a 14-day return window from the date of delivery for all full-priced items, provided they are in original condition with all tags attached. We aim to make the process as seamless as possible to ensure your modular wardrobe meets your expectations.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the unworn items in their original packaging, ensuring all designer tags and garment bags are included.
Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your parcel to the designated courier service and retain your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing